Handmade gifts, drop shipped
All our gifts are carefully handmade to order and couriered wordwide for delivery. Each year we successfully ship over 100,000 personalised gifts to our customers from our production facilities in Devon. We offer fast, efficient turnaround times, constantly working with our shipping providers to make sure our service is first class.
Packaging and Shipping information
We manufacture and drop ship our products all over the world. For our reseller clients that means:
- No stock holding, so no warehouse fees.
- All orders are drop shipped direct to your customer.
- All our products are individually made to order – so no minimum order numbers.
- We offer a range of delivery options to suit your needs and those of your customers.
- We only use proven delivery systems – which we constantly monitor for performance.
All our jigsaw products come carefully packed in presentation boxes and all our products are despatched in robust outer packaging to protect them during delivery.
We’re here to help you
- We’ll provide you with images, copy, product information, all you need to get started. If you prefer to do your own photography and copy, we will happily ship you product samples.
- We will work with you to fill out any documentation you require and work through any other contractual agreements before we get going.
- We will talk through your system requirements and how you would like us to handle your customers’ orders. We deal in a variety of order formats from fully automated systems through to plain e-mails.
- Once everything is set-up and tested and you are happy, we’re good to go.
We have a dedicated, experienced team of Client Service advisors, who will help you manage your customers’ orders and ensure they receive the attention they deserve. Each order is unique, therefore each requires individual attention. We pride ourselves on being both re-active and pro-active at all times and we strive to provide both a unique gift and an excellent service.